Refund Policy (All States Except Arizona and Michigan)
100% money back guarantee within 90 days from sign up if the student has NOT completed the course.
If the course is completed and the jurisdiction does not accept the completion, the student must notify us of this, then verify completion with the appropriate jurisdiction prior to issuing a refund. A $5 processing fee will be withheld and the remaining balance will be refunded.
Refunds after 90 days will be issued at our discretion. Approved refunds can only be issued by a mailed check and a check processing fee, will be withheld.
Arizona refund policy
You are eligible for 100% of your money back before you begin the course. Once you begin the course, your state and court fees are sent out and they cannot be refunded unless: an officer fails to file the citation with your court, or the court dismisses your ticket, or the court requests the refund to be granted.
Michigan refund policy
100% money back guarantee within 90 days from sign up if student has NOT completed the course.
Completions after the due date will not be accepted by the state nor will any refunds be provided. You are not entitled to a refund at any time if you a) have been expelled for a security violation, b) you have successfully completed the course, or c) failed the course.