Holiday Schedule: Although the website never takes vacation, our customer service lines will be closed Monday for Labor Day. Also, there are no mail or FedEx services, so please plan accordingly.


Contact Us
          1.   LIVE ONLINE HELP Our Live Online Help gives you quick access to the answers you need.
2. EMAIL Use our Web Form to send us an e-mail instantly.
3. PHONE Call us to speak with one of our experienced support representatives.
Tollfree: (800) 800-3579
Tollfree for Arizona: (877) 805-0005
Tollfree for Delaware: (877) 322-5615
Tollfree for Texas: (866) 766-7009
En español: (866) 837-9098
TDD line: (877) 735-2929
4. FAX Fax us at 800-882-8195.
5. MAIL Mail our corporate office at:
1955 Cleveland Ave.
Santa Rosa, CA 95401
6. Hours We are open 7 days a week. Live chat and phone support are available during the hours below for all states except Texas. Texas students may call 24/7 for live phone support. Please see the phone numbers above for the Texas contact number.
 
    West Coast (PST)   East Coast (EST)
Sunday   9 AM - 4 PM   12 PM - 7 PM
Monday   6 AM - 6 PM   9 AM - 9 PM
Tuesday   6 AM - 6 PM   9 AM - 9 PM
Wednesday   6 AM - 6 PM   9 AM - 9 PM
Thursday   6 AM - 6 PM   9 AM - 9 PM
Friday   6 AM - 6 PM   9 AM - 9 PM
Saturday   9 AM - 4 PM   12 PM - 7 PM

Live Phone Support 7 days a week

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